12 ago
|
Contact Point 360
|
Bogotá
12 ago
Contact Point 360
Bogotá
Contact Point 360 S.A.S. is seeking a Service Desk Agent to be the first point of technical contact for users in Bogotá. You will diagnose and resolve software and hardware issues, guide users step-by-step, and ensure every ticket is well-documented and escalated as needed.
The role requires Portuguese at B2 level, 6 months of service desk experience, hardware support familiarity, and basic LAN/WAN knowledge. ITSM tool experience is a plus.
📌 On-Site Portuguese IT Support Agent — Bogotá
🏢 Contact Point 360
📍 Bogotá