Fintech Client #1 | Customer Onboarding Manager, Erp (Medellín)

Fintech Client #1 | Customer Onboarding Manager, Erp (Medellín)

12 ago
|
Ingepsy
|
Medellín

12 ago

Ingepsy

Medellín

On behalf of FinTech Client #1, SD Solutions is looking for a talented Customer Onboarding Manager, ERP to step onto a fintech unicorn rocketship

As an Onboarding Manager, ERP Migrations, you will lead ERP migration projects for existing Tipalti customers who are moving from one ERP system to another (e.g., NetSuite, QuickBooks Online, Intacct, SAP, Xero). This is a specialized track within Tipalti's Onboarding Manager career path, focused on some of our most complex, highest-visibility implementation work. You'll guide customers end-to-end - from early discovery and scoping through cutover and hypercare - while acting as a trusted advisor to customer Finance and Accounting stakeholders, often including VP-level leaders. The adecuado candidate is self-motivated, detail-oriented, and an excellent communicator who keeps customers and internal partners informed at every stage of the project.

Responsibilities:
- Leading end-to-end ERP migration projects for existing Tipalti customers, managing the full lifecycle from discovery and scoping through sandbox testing, cutover, and hypercare




- Serving as the primary point of contact and trusted advisor for customers' Finance and Accounting stakeholders - including VP-level leaders - with clear, proactive, and professional communication throughout the project
- Partnering with Sales, CSM/SAM, and TAM teams during project intake to capture project details, scope requirements, and coordinate Statement of Work (SOW) preparation and pricing
- Coordinating integration updates between Tipalti and the customer's new ERP, working closely with internal integration and technical teams
- Advising customers on data migration best practices, including vendor data and open bill migration, and use of AP clearing accounts where appropriate
- Assessing project complexity (number of entities/instances, transaction volume, additional integrations, regulatory requirements, parallel run requests) to determine the right level of testing and support

📌 Fintech Client #1 | Customer Onboarding Manager, Erp (Medellín)
🏢 Ingepsy
📍 Medellín

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