Sports Tech Customer Support Analyst (Colombia)

Sports Tech Customer Support Analyst (Colombia)

12 ago
|
Genius Sports Group
|
Colombia

12 ago

Genius Sports Group

Colombia

Genius Sports is seeking a Customer Support Analyst to join our team, handling day-to-day support, managing inbound client requests, and coordinating across departments to ensure high-quality operations. You’ll manage the support queue, troubleshoot basic API inquiries and access issues, and gather information to share with engineering teams.
Additionally, you’ll maintain distribution lists and playbooks for outages, coordinate with game-day operations, and collaborate across time zones with

📌 Sports Tech Customer Support Analyst (Colombia)
🏢 Genius Sports Group
📍 Colombia

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