Overview

We're a managed service provider (MSP) that's served Toronto businesses for 20 years. Our mission: help small and medium businesses get great IT support, keep their data safe, and focus on their business - not IT.

We provide comprehensive IT management for small to medium businesses, including helpdesk support, cybersecurity, network deployments, and emergency incident response. We serve clients who face sophisticated cyberattacks but can't afford in-house IT teams, delivering enterprise-level support at a fraction of the cost with 15-minute average response times.

Our clients range from 10-person businesses to enterprise organizations like Mejuri and Priceline across architecture, professional services, and communications industries. While most clients are located in Toronto's downtown core, we serve businesses across Canada and maintain international partnerships. We're expanding our service offerings to include AI and automation consulting.

We achieved 60% growth 2024and are focused on sustainable 30% growth this year with a new marketing strategy.



Over 250 companies trust our services with a 99% client retention rate. Team members typically stay 6-11 years with us, reflecting our strong company stability and employee satisfaction.

Our Company Values
- ? Play as a Team
- ? Keep Growing
- ? Adapt and Evolve

We're a hybrid organization with 5 (soon to be 6 ?) teammates, including 2 Helpdesk Specialists, 1 Project Coordinator handling invoicing and vendor procurement, 1 Cybersecurity Expert, and our CEO. We're headquartered in downtown Toronto at Yonge and Bloor in a premium co-working space, with one team member working remotely from Regina, Saskatchewan.

Our culture balances high expectations with trust - no micromanagement, but we expect rock star performance. We support each other and stand up to clients who disrespect our staff. Connection happens through daily Google Chat and weekly Monday calls that cover work updates plus personal check-ins.

📌 Executive Operations Manager (Colombia)
🏢 Goodwork
📍 Colombia