SAP Success Factors Platform and Support Lead (Bogotá)

SAP Success Factors Platform and Support Lead (Bogotá)

12 ago
|
Scotiabank
|
Bogotá

12 ago

Scotiabank

Bogotá

Requisition ID: 260548
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Responsibilities
- Provide highly specialized technical leadership in the analysis, design, development, configuration and support of cost effective, online HR management and decision support systems, specifically in Role Based Permissions Management and Platform changes as identified by the Core HR Technology management team.
- Resolve complex business problems and manage multiple small projects, participating in and/or managing specific sections of large projects, and providing ongoing support to all assigned units worldwide (utilizing Agile methodologies where applicable).
- Understand and apply Service Level Agreements, defining the service offered to a customer in quantitative terms (and potentially qualitative terms).
- Devise or modify procedures to solve complex business problems, including analyzing business and user needs, documenting requirements, and translating them into systems requirement specifications.




- Attend intake meetings and coordinate changes with other Labs.
- As a People Manager, provide support to team members as defined by HR practices at Scotiabank.
- Provide support on related APM and Playbook updates and ensure supporting documents follow Scotiabank Corporate Policies.
- Provide support across all modules with a focus on Role Based Permissions and Platform features, ensuring processes are followed and appropriate approvals are obtained.
- As a key member of the Platform team, provide guidance to stakeholders, improve knowledge of RBP and other areas of the SuccessFactors Platform within the business and GHRT, and contribute to process improvements.
- Independently resolve complex, multi-faceted problems to meet business needs by applying HR and technical knowledge to design methodologies, models, and/or systems solutions; conduct research and analysis; define user requirements and processes; participate in reeng

📌 SAP Success Factors Platform and Support Lead (Bogotá)
🏢 Scotiabank
📍 Bogotá

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