Key Requirements
- CRM proficiency (e.g., Salesforce)

Contract Type
Full time, External Consultant.
Location
Colombia - Remote.
JOB OVERVIEW
The Student Enrollment Advisor (External Consultant) is the primary owner of the student journey from Lead to Arrival. The role exists to drive demand conversion, optimise enrollment outcomes, and scale revenue growth while maintaining high student experience and compliance standards. SEAs retain end-to-end ownership.
Scope & Ownership
End-to-end ownership: Lead → Arrival
ABOUT THE ROLE
Demand Conversion & Sales Execution
- Manage inbound and outbound leads through the full recruitment funnel
- Deliver needs‑based advising and course/institution matching
- Convert enquiries into applications, offers, and confirmed acceptances
- Meet or exceed conversion, application, confirmation, and arrival targets

Student Journey Ownership
- Own the student relationship from initial engagement through arrival
- Guide students through application, offer, and confirmation processes
- Maintain momentum to minimise attrition and deferrals





Compliance & Quality
- Ensure information accuracy and documentation integrity
- Identify early signals of complexity or risk
- Adhere to playbooks, SLAs, and regulatory guidance

Pipeline & Performance Management
- Maintain accurate, timely CRM records (e.g., Salesforce)
- Actively manage pipeline health and ageing; forecast volume and outcomes
- Use data to prioritise effort and improve conversion efficiency

Stakeholder Collaboration
- Align with Regional Leads on market priorities and execution cadence
- Collaborate with Regional Lead to improve lead quality and conversion
- Partner with Admissions and Compliance to resolve issues rapidly

Key Performance Indicators (KPIs)
- Lead → Arrival conversion rate
- Enrollment volume and quality
- Student satisfaction

ABOUT YOU
- 3+ years demonstrable experience in sales, enrollment, or customer conversion roles
- Ability to manage complex pipelines and multiple

📌 Student Enrolment Advisor-External Consultant (Colombia)
🏢 Study Group
📍 Colombia