Delivery Manager / Technical Program Manager

Role Overview

We are seeking a process-oriented Delivery Manager focused on operational support for our Infrastructure and Security teams. In this role, you will focus on the internal mechanics of technical delivery, alignment between technical teams, and holding others accountable. In partnership with a Senior Technical Program Manager, you will be responsible for managing the rhythm and outcomes for:
- Vulnerability remediation
- Patch facilitation
- Incident postmortems
- Project execution and delivery with Technical Operations

The idóneo candidate is adept at transforming security and incident findings into a repeatable (ideally automated) process for assigning accountability and ensuring technical teams have the data they need to stay on track.

Key Responsibilities

Project Management ?️
- Jira / ServiceNow Mastery. Act as the engine for delivering date-based projects mapped to high-visibility initiatives. Ensure clean Jira hygiene, dependencies are mapped, risks are identified and raised quickly,



and source of truth documentation is kept up to date.
- Quarterly Planning. Ensure vertical teams adhere to cadence, outputs, and tactics for commitment ceremonies. Actively participate in ensuring epics and initiatives are accurately represented.
- Stakeholder Partnership. Hold technical teams accountable for defining scope, impact, metrics, and success criteria. Collaborate with engineering to ensure requirements are clear and actionable.

Vulnerability & Patch Operations ⚙️
- Vulnerability Tracking. Manage the internal pipeline for vulnerability remediation. Monitor aging tickets, follow up with engineering teams, and ensure mitigations are documented.
- Patching Lifecycle. Coordinate the end-to-end patching schedule across the enterprise. Ensure awareness of deadlines and track progress against maintenance windows.
- Risk Reporting. Build and maintain internal dashboards providing a data-driven view of operational he

📌 Delivery Manager (Colombia)
🏢 The Value Maximizer
📍 Colombia