12 ago
|
SendGrid
|
Colombia
SendGrid is looking for a WFM Scheduling Analyst 3 to ensure smooth operations in our integral contact centers. This role requires expertise in real-time monitoring, staffing optimization, and effective communication with diverse teams.
The ideal candidate should have a minimum of four years' experience in a related role, demonstrate strong analytical and critical thinking skills, and have a background in workforce management tools such as NICE or Calabrio.
This is a remote position based in Colombia, offering competitive pay and generous benefits.
📌 Remote Real-Time Workforce Scheduler (Colombia)
🏢 SendGrid
📍 Colombia