The Clinical Application Scientist at CooperSurgical plays a pivotal role in enhancing the clinical usage of the CSI portfolio.
This role includes hands‑on in‑clinic training, workshops, and specialized guidance in biopsy practices and vitrification. Beyond technical support it emphasizes building strong customer relationships, fostering knowledge exchange, and ensuring utmost satisfaction.
Responsibilities
- In‑Clinic Training:
- Lead and execute hands‑on training sessions for customers in clinics.
- Offer demonstrations and tailored lessons to foster a deeper understanding of the CSI portfolio.
- Create local in‑clinic "embryo care projects" that clinically demonstrate a safer journey for gametes and embryos, generating testimonials, in‑clinic data, and business cases.
- Biopsy and Vitrification Expertise:
- Provide specialist guidance in biopsy practices.
- Conduct in‑clinic vitrification training, ensuring customers are proficient and confident.
- Customer Support & Satisfaction:
- Assist customers in product evaluations,



ensuring they select the right solutions for their needs.
- Lead optimization projects to help clinics maximize the efficiency and effectiveness of CSI products.
- Handle troubleshooting and address customer concerns, ensuring swift resolution and minimized disruption.
- Develop Clinical Application Scientist consultancy program that ensures laboratories perform to their full potential.
- Ensure all customer EQ needs are met—e.g., optimal use of RIW, checking service up‑to‑date, ensuring optimal use of CSI equipment—and forward any EQ leads to EQSM.
- Provide in‑depth product training and necessary technical support to CooperSurgical distributors in the region.
- Knowledge Sharing & Best Practices:
- Act as a repository of knowledge for the CSI portfolio, offering insights and best practices.
- Facilitate workshops and sessions to impart essential knowledge to both customers and colleagues.
- Collaborate closely with regional teams, sharing kno

📌 Clinical Application Specialist (Colombia)
🏢 CooperSurgical
📍 Colombia