About Us: Superior Contracting & Maintenance is a leading construction company dedicated to construction and maintenance, serving Property Management companies. We pride ourselves on giving exceptional service and being a strong business partner for our clients. As we continue to grow, we are moving into the private homeowner space and are looking for a motivated and skilled Sales Development & Customer Service Representative to join our dynamic team

Job Overview

As a Sales Development & Customer Service Representative your job duties will be two-fold. You will engage in proactive outreach to potential clients to build and nurture relationships that contribute to our business growth. Your role will be crucial in driving our sales pipeline and helping us achieve our business objectives. Additionally, you will be at the forefront of our private homeowner department which involves handling incoming calls, qualifying, and scheduling HVAC work orders. This involves direct coordination of field technicians, ensuring effective communication between customers, technicians, and internal teams.





Responsibilities
- Answer inbound sales calls and engage with potential customers to understand their needs and qualify leads
- Make outbound calls to potential clients to introduce our products/services and establish initial contact
- Develop and maintain relationships with prospective clients through effective follow-up calls and emails
- Work closely with the sales team to pass on qualified leads for further development
- Maintain accurate records of all calls, appointments, and follow-up activities in the CRM system
- Work closely with the sales team to pass on qualified leads for further development
- Maintain accurate records of all calls, appointments, and follow-up activities in the CRM system
- Use provided scripts to guide conversations with the aim of closing sales or booking appointments
- Efficiently schedule and dispatch technicians for HVAC installations, maintenance,

📌 Sales Development (Colombia)
🏢 Superior Contracting & Maintenance
📍 Colombia