12 ago
|
Solvo S
|
Medellín
On site: Colombia: Bogotá, Barranquilla, Medellín, Cali, Bucaramanga, Armenia.
? Schedule: Monday to Friday | 8:00 AM – 5:00 PM CST
We’re looking for a highly organized, people-oriented Scheduler who thrives in fast-paced environments and is passionate about delivering exceptional care experiences.
In this role, you will be at the heart of our operations—ensuring the perfect match between caregivers and clients while creating a seamless, high-quality in-home care experience. If you enjoy multitasking, problem-solving, and making a real impact every day, this opportunity is for you.
? What You’ll Do
- Coordinate and manage daily caregiver schedules to ensure excellent service delivery
- Act as a key liaison between caregivers, clients, and the Office Manager
- Respond to client inquiries with professionalism, empathy, and urgency
- Handle incoming calls and messages in a friendly and solutions-driven manner
- Process referrals accurately and efficiently
- Perform payroll-related tasks (timesheet verification, telephony updates, data entry)
- Maintain accurate caregiver records in ClearCare/WellSky
- Monitor service quality and proactively address concerns
- Support sales, marketing, and client relationship efforts
- Participate in on-call coordination when needed
- Ensure all interactions reflect professionalism and company values
✅ What We’re Looking For
- Experience in healthcare, home care, or related industry
- Strong background in scheduling and/or customer service
- Ability to multi-task and stay organized in a high-demand environment
- Excellent communication and interpersonal skills
- A proactive mindset with strong problem-solving abilities
- High attention to detail and sense of urgency
- Experience with WellSky (ClearCare) is a plus
? Key Competencies
- Effective Verbal Communication
- Adaptability in dynamic environments
- Strong Customer Focus & Relationship Building
- Sound Decision-Making & Judgment
- Excellent Organization & Time Management
- Abilit
📌 Scheduler healthcare (Medellín)
🏢 Solvo S
📍 Medellín