Requisition ID: 253760

Thanks for your interest in ScotiaGBS, the best campus in Bogota.

Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.

Purpose

· Directing assigned operations ensuring a high level of operational/cost efficiency, management control and customer service.

· Ensuring significant risk, inherent in assigned operating units is identified, analyzed, understood, and controlled. Maintain key controls at acceptable levels.

· Driving a performance culture in GBM through effective people management practices

· Measurement of performance through effective metrics and viewpoint results. Management of workflows through capacity management and load balancing

· Identify, analyze, and address underperformance at all levels by executing remediation plans

Accountabilities

1. Manage and develop subordinate staff to ensure efficient operations, attainment of objectives, and a high calibre of employee.

2. Ensure a high degree of operational efficiency, processing accuracy, and conformity to Bank regulations by:





· Developing, negotiating, and executing business objectives to improve operational efficiency or customer.

· Identifying and implementing opportunities for improvements in productivity, control, cost effectiveness, and user/customer relations.

· Developing/maintaining an effective, economical organization structure.

· Adhering to an effective Management Control Program and escalation matrix.

· Managing resolution of operational problems ensuring appropriate action is taken to prevent recurrence.

· Staying abreast of industry and/or internal initiatives and changes to forecast the impact upon assigned units.

· Development and execution of strategies, communications, and implementation of change.

· Providing or participating in training sessions and seminars.

· Consulting on the preparation of associated manuals, guides, and procedures.

· Consulting on daily issues/changes in retail and

📌 Manager, Securities Settlements (Bogotá)
🏢 Scotiabank Global Site
📍 Bogotá