Job Summary
The Financial Shared Services Manager will lead IPA's newly established Shared Services Center in Bogotá, Colombia, within the Global Finance team. The role is responsible for building the center from the ground up — designing processes, developing a team of up to five staff, and serving as the primary point of contact for country office finance teams and headquarters leadership. The Shared Services Manager will ensure timely, accurate, and compliant processing of accounts payable, journal entries, expense reports, intercompany transactions, and bank and balance sheet reconciliations across all IPA entities worldwide.
Responsibilities
Operations and Service Delivery
- Lead day-to-day operations of the Shared Services Center, covering accounts payable, journal entry processing, intercompany transactions, and bank and balance sheet reconciliations for all IPA offices.
- Establish and monitor service-level agreements (SLAs) with country offices and headquarters, including processing turnaround times, accuracy rates, and query resolution timelines.




- Coordinate with country office finance staff to resolve queries, address missing documentation, clear reconciliation discrepancies, and ensure completeness of month-end close activities.
- Provide coverage to country office finance teams during periods of staff transition.
- Support all offices with audit requests as needed.

Process Design and Continuous Improvement
- Identify opportunities for automation, system improvements, and process simplification, and lead implementation in coordination with IT and Integral Finance teams.
- Develop performance dashboards and key performance indicators (KPIs) for the Shared Services function, and report results to senior finance leadership on a regular cadence.
- Build team capacity to take on additional responsibilities with a consistent level of excellence.

Team Leadership and Talent Development
- Recruit, onboard, and supervise a team of up to three Shared Services staf

📌 Financial Shared Services Manager (Colombia)
🏢 Innovations For Poverty Action
📍 Colombia