Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.

About the Role

We are looking for an experienced Senior Site Reliability Engineer (SRE) to own the reliability, availability, and operational excellence of business‑critical production systems. This dedicated Site Reliability Engineering role focuses on defining reliability metrics, leading incident response during production outages, driving observability strategy, and continuously improving operational practices across high‑availability environments.

Responsibilities
- Define, implement, and continuously improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets
- Develop and maintain observability strategies, including monitoring, logging, tracing, and alerting
- Own observability configuration, instrumentation, and alert optimization
- Lead Incident Command during production incidents and coordinate cross‑functional response efforts




- Drive blameless postmortems and ensure corrective actions are completed
- Own and continuously improve the on‑call program, including rotations, escalation policies, runbooks, and alert tuning
- Establish production readiness standards for new services
- Partner with engineering teams on capacity planning, scalability, and disaster recovery initiatives
- Automate operational processes and reliability improvements using software engineering best practices
- Continuously improve system reliability, availability, and operational efficiency

Requirements
- 5+ years of experience in Site Reliability Engineering, Production Engineering, Reliability Engineering, or similar roles
- Proven experience operating production systems in high‑availability environments
- Hands‑on experience defining and managing SLOs, SLIs, and Error Budgets
- Experience leading production incident response and Incident Command
- Strong observability and monito

📌 Senior Site Reliability Engineer (Bogotá)
🏢 Oowlish
📍 Bogotá