Role Summary
Our mission at HubSpot is to help millions of organizations grow better.
The Inbound Success Coach (ISC) plays a critical role at the beginning of that journey—engaging with prospective customers, addressing their questions, and identifying potential sales opportunities.
You'll work with a high volume of inbound demand across chat, phone, and web channels, helping businesses understand how HubSpot can support their goals. This is an entry-level role designed to build foundational sales skills—including customer conversations, qualification, and pipeline creation—with a structured transition into the Sales Development Representative (SDR) role based on business need and performance.
You are the first human interaction in the sales process, helping prospects navigate their initial experience with HubSpot while identifying and qualifying potential opportunities for the sales team.
Compensation & Career Track:
The ISC role is the first step in HubSpot's downmarket sales career path:
Inbound Success Coach → Sales Development Representative → Business Development Representative → Account Executive
Progression from ISC to SDR includes a base salary increase reflective of the expanded scope of the role. Market-specific compensation details are listed below.
? ISC base annual salary: $95,000,000.00 COP
? SDR base annual salary: $102,808,200.00 COP
What You'll Do
Manage a high volume of inbound inquiries from prospects across chat, phone, and web channels
Engage prospects to understand their goals, business challenges, and questions while guiding them toward the most relevant next steps
Identify, prioritize, and route qualified sales opportunities to Account Executives
Operate consistently in a fast-paced, high-activity environment while maintaining quality across every interaction
Achieve booked meetings and meetings-to-deal conversion metrics, based on regional targets
What You'll Bring
Required Qualifications
Fluency in English and Portuguese
Strong communica