Primary Skill - Order to Cash (OTC) / Accounts Receivable Management.
Designation
Collections & Accounts Receivable Analyst.
Roles and Responsibilities
- In this role, you will be responsible for managing the assigned Accounts Receivable portfolio, ensuring timely collections and effective outstanding balance management.
- You will perform proactive collection activities to maximize cash flow and minimize overdue receivables.
- You will reconcile individual customer accounts, ensuring alignment between ERP systems and accounting records.
- You will be responsible for applying customer payments in Accounts Receivable and reconciling transactions against bank records while maintaining compliance with company policies and applicable regulations.
- You will document and support customer cases requiring order releases with PD+1 and/or excess balances, ensuring compliance with corporate Delegation of Authority (DOA) requirements.
- You will participate in regular follow-up sessions with Commercial and Business Unit teams to review account status and collection strategies.
- You will monitor customer deductions and coordinate the resolution of discrepancies through credit notes and/or collection activities.
- You will provide support and timely resolution of inquiries from both internal and external customers.
- You will act as an individual contributor within the OTC function, supporting cash collection, dispute management, customer account maintenance, and financial controls.
- Please note that this role may require you to work in rotational shifts.