We are looking for a Financial Case Manager to join our team and support patients throughout the financial aspects of their treatment. This role is responsible for helping patients understand their insurance benefits and out-of-pocket costs, navigating financial assistance programs, and coordinating with internal and external teams to minimize financial barriers to care.

Key Responsibilities
- Counsel patients on insurance benefits and estimated out-of-pocket costs.
- Support prior authorization and financial clearance processes.
- Identify and enroll eligible patients in financial assistance programs.
- Coordinate with billing, clinical teams, pharmacies, and assistance organizations.
- Communicate financial clearance status and follow up on pending cases.
- Maintain accurate, HIPAA-compliant documentation.
- Stay current on insurance policies and patient assistance programs.
- Escalate complex financial cases when needed.

Qualifications & Skills
- Experience in healthcare financial counseling,



medical billing, insurance verification, or prior authorization.
- Experience with patient assistance programs is preferred.
- Oncology or infusion experience is a plus.
- Strong understanding of insurance benefits and patient financial responsibility.
- Excellent verbal and written communication skills.
- Strong organizational and follow-up skills.
- High attention to detail and ability to manage multiple cases.
- Proficient with EMR systems and Microsoft Office.
- Ability to work independently and as part of a team.

What We’re Looking For

We are seeking someone who is patient-focused, proactive, organized, and solution-oriented, with the ability to navigate complex financial cases while providing a positive experience for patients and clinical teams.

Lugar de trabajo: Empleo presencial

📌 Financial Case Manager (Bogotá)
🏢 Assist Point
📍 Bogotá