Careers that change lives start here. Medtronic is a integral leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
The Disputes Assoc Credit Rep is responsible for the investigation, management, and resolution of customer invoice disputes and payment deductions for North America. This role ensures disputes are resolved accurately, timely, and in compliance with approval matrices, financial controls, and service level agreements (SLAs).
The Disputes Assoc Credit Rep works closely with Cash Application, Credit & Collections (CFS), Customer Service, Contracts, Tax, Distribution Centers, and other internal teams to resolve discrepancies while protecting Medtronic’s financial position and customer relationships.




Key Responsibilities
Investigate and resolve customer invoice disputes in line with company policies, contracts, and approval guidelines.
Manage dispute cases end‑to‑end in SAP FSCM, ensuring accurate classification, documentation, and timely resolution.
Support dispute resolution through credits, debits, offsets, or reassignment to Credit & Collections to maintain accurate Accounts Receivable balances.
Coordinate with internal teams (Cash Application, Credit & Collections, QA, Contracts, Tax, Customer Service) to ensure effective execution of dispute outcomes.
Ensure compliance with SOX requirements, internal controls, and audit standards, maintaining complete and approval‑ready documentation.
Communicate dispute status and outcomes clearly, proactively escalating high‑risk, high‑value, or complex cases as needed.
Systems & Tools Used
SAP (R/3) – FSCM, dispute management, AR transactions
Excel – dis

📌 Assoc Credit Services Rep (Bogotá)
🏢 Medtronic
📍 Bogotá