13 ago
|
David Kennedy Recruitment
|
Bogotá
13 ago
David Kennedy Recruitment
Bogotá
David Kennedy Recruitment is working with a leading
B2B solution provider who are looking to recruit a Senior
Surveillance Controller for their Gaming studios in Bogota,
Colombia. Position: Senior Surveillance Controller Location:
Bogota, Colombia Employment type: Full-time Remuneration: Base
salary DUTIES AND RESPONSIBILITIES: Monitor live operations to
ensure adherence to internal policies, procedures, and regulatory
standards Detect, report, and document irregularities, suspicious
behavior, or operational issues in a timely and accurate manner
Support investigations by gathering evidence, reviewing footage or
data, and preparing detailed incident reports Collaborate with
cross-functional teams (e.g., Risk, Compliance, Operations) to
maintain the integrity of business processes Provide mentorship and
guidance to team members, particularly in handling complex or
sensitive cases Identify opportunities for improving surveillance
practices, operational processes, and team training initiatives
Maintain strict confidentiality and demonstrate the highest ethical
standards in all activities. REQUIREMENTS: Native or fluent in
Spanish (C1 level), with strong proficiency in both written and
spoken communication Proven experience in surveillance, monitoring,
compliance, or a related field; leadership or senior-level
experience is an advantage Strong understanding of operational
risks, compliance requirements, and industry best practices
Demonstrated leadership skills with the ability to mentor and
support colleagues Excellent analytical and decision-making
abilities with a focus on identifying and mitigating risks High
attention to detail and the ability to quickly recognize
irregularities in live or dynamic environments Willingness to work
adaptable shifts, including evenings and weekends, in a 24/7 setting
Strong professionalism, integrity, and accountability Effective
communication skills (written and spoken), with the ability to
collaborate across departments Proficiency i
📌 Senior Surveillance Controller (Bogotá)
🏢 David Kennedy Recruitment
📍 Bogotá