Position Summary

The Team Leader, Business Assurance – Finance is responsible for providing strategic and operational leadership across three finance operational towers: Billing, Accounts Payable, and Collections. This role ensures the consistent delivery of high‑quality financial operations, internal control compliance, KPI performance, and financial reporting accuracy. As a key partner to the Business Assurance Manager and multiple stakeholders across GBS Americas, the Team Leader drives operational excellence, risk mitigation, process improvements, and service reliability. The role is central to strengthening the integrity and performance of finance operations across the region, blending people leadership, KPI accountability, and financial governance. The position reports directly to Luisa Mateus, Manager – Business Assurance, GBS Americas.

Key Responsibilities

1. Leadership & People Management The Team Leader is accountable for building, inspiring, and enabling a high‑performing team of ~12 Business Assurance professionals across Billing, Accounts Payable, and Collections.



This includes providing day‑to‑day guidance, coaching, and mentorship to ensure team members fully understand their roles, responsibilities, and performance expectations. The leader establishes clear objectives linked to Finance and Business Assurance priorities, conducts structured 1:1 conversations, oversees performance reviews, and creates tailored development plans to strengthen capabilities and long‑term career paths. They must ensure balanced workloads, manage staffing needs, identify skill gaps, and lead ongoing training and cross‑training programs to enhance team resilience. The role also cultivates a culture of trust, accountability, and psychological safety, where employees feel empowered to raise concerns, propose improvements, and perform at their best. The Team Leader monitors team morale, proactively addresses interpersonal or workload stressors, and ensures consistent communi

📌 Team Leader, Business Assurance – Finance (Bogotá)
🏢 SGS
📍 Bogotá