13 ago
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Concentrix
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Bogotá
Concentrix is seeking a Team Leader, Operations in Bogotá to supervise a group of call centre associates and drive performance. You will coach, monitor attendance, and manage daily activities to ensure KPI achievement and service quality.
You will implement action plans for underperformers and escalate issues when needed. The role requires strong communication, mentoring ability, and versátil scheduling in a fast‑paced environment.
📌 Operations Team Leader (Bogotá)
🏢 Concentrix
📍 Bogotá