Full Potential Solutions (FPS) invites a skilled Customer Retention Advisor to join our on-site team in Bogotá, Colombia. You will handle inbound calls, resolve account issues, and work to retain customers by understanding concerns and offering tailored solutions while promoting our value proposition.
Idóneo candidates will have at least 1 year in customer service/retention or sales, excel in communication, and show empathy and problem-solving abilities in a fast-paced environment.