Contact Point 360 in Bogotá is seeking a Service Desk Agent to be the first point of technical contact for users. You will diagnose hardware/software issues, guide users step-by-step, and document tickets for escalation when needed.
The role requires 6 months in service desk or tech support, hardware experience, LAN/WAN basics, and proficiency in Portuguese (B2). On-site position in Bogotá, Colombia with an indefinite-term contract.
📌 Portuguese IT Support Agent — On-site Bogotá
🏢 Contactpoint 360
📍 Bogotá
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