Agent Management & Responsibilities
- Select and manage tax exemption agents: Evaluate and appoint qualified agents or law firms with proven UPME 1715 track records; establish engagement agreements with clear deliverables, timelines, and quality standards.
- Review agent deliverables: Before agent submission to UPME, review all application materials line by line— including tariff code classification accuracy, declared values versus procurement contracts, correct applicant entity, and completeness of despiece (bill of materials).
- Professional quality control: Identify errors and risks in agent work, including equipment classification deviations, inadequate technical documentation, improper functional unit decomposition, over‑ or under‑declared values, and deadline management failures; correct before submission.
- Progress tracking and escalation: Monitor the approval status of each UPME case; proactively push for resolution when agents are slow to respond or when UPME requests supplementary information.
- Administrative replies and appeals:
Assess viability of appeals for rejected applications; guide agents or law firms in preparing completeness requests, clarifications, and motions for reconsideration (recursos de reposición).
- Case ledger maintenance: Maintain a real‑time tracker covering case number, submission date, equipment category, declared value, approval status, validity period, and approved/rejected/pending status.
- Government relationship building: Establish and maintain direct working relationships with UPME case officers and relevant DIAN contacts to stay informed of review preferences and policy development.
Customs Clearance & Temporary Import Regulation
- Customs broker oversight: Supervise customs broker execution quality; review DIAN declaration documents and VUCE filings for accuracy before release authorization.
- Compliance document review: Ensure RETIE/RETILAP compliance documentation is prepared and submitted prior to equipment arrival; r