For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client‑centric and digitally‑driven technology solutions and meet the needs of today’s general, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Lexmark a Subsidiary of Xerox Corporation
Overview
The legal entity, Xerox is an information services technology company that has continually redefined the workplace experience for more than 100 years and is currently seeking a Client Delivery Support (CDS). As a Client Delivery Support (CDS) professional,
you will be responsible for managing day‑to‑day service delivery, customer operations, and ensuring service excellence aligned with contractual agreements while driving high customer satisfaction.
Benefits We Offer
- A culture that offers flexibility and a healthy work‑life balance
- Collaborative and inclusive work environment
What You’ll Do
- Manage daily operations of post‑implementation managed services and customer accounts
- Oversee install base accuracy, hardware orders, consumables, and billing processes
- Monitor performance metrics and ensure SLA compliance through reporting and escalation management
- Maintain strong communication with clients and manage action logs and service reviews
- Collaborate with internal teams and partners to resolve issues and improve service delivery
- Ensure and control account profitability and operational cost
What You Need To Succeed
- Bachelor’s degree or technical studies in A
📌 Client Delivery Support (Bogotá)
🏢 Xerox
📍 Bogotá
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