Are you passionate about quality, consultative sales, and digital marketing? At TP we’re looking for our next Quality & Digital Sales Analyst — a data-driven professional ready to ensure excellence across our digital advertising and sales operations for one of our most innovative integral programs.
Drive commercial excellence through data-based insights and quality assurance in digital sales and marketing interactions. You’ll be responsible for evaluating consultative sales conversations, identifying improvement areas, and ensuring every client interaction reflects strong understanding, personalization, and business value. Your role will be essential in transforming insights into actionable strategies that elevate conversion, engagement, and overall performance results.
What You’ll Do
- Audit digital sales and marketing interactions to assess consultative approach and adherence to global quality standards.
- Analyze the quality of commercial conversations,
assessing client understanding, personalization, value proposition, and solution delivery.
- Develop executive dashboards and performance reports that turn data into meaningful insights for business leaders and teams.
- Recommend and monitor action plans to enhance effectiveness and sales conversion.
- Participate in global calibration sessions with client and QA teams to ensure alignment and consistency.
- Promote the use of digital marketing tools to strengthen consultative selling.
- Collaborate with training and operations to design data-driven coaching strategies based on QA findings.
- Monitor key KPIs such as meeting rate, outreach compliance, QA score, CTR, and revenue impact to identify improvement opportunities.
What You’ll Bring
- Bachelor’s degree in Marketing, Communications, Business Administration, Sales, or related fields.
- At least 1 year of experience as an agent or quality