Fusion CX is hiring a results-driven Sales Agent – Outbound B2B for an international campaign, a high-intent job vacancy in Colombia for professionals with strong sales instincts. This role is adecuado for candidates exploring call center jobs in Colombia or BPO sales jobs in Colombia who are confident in outbound prospecting, navigating decision-makers, and closing deals. You will engage with global prospects, identify business needs, and position solutions through structured sales conversations. This is a performance-focused role where success is measured through conversions, quality, and consistency in execution.
Job Description:
Key Responsibilities
- Outbound Prospecting & Sales
- Conduct outbound calls to prospective clients across international markets
- Target decision-makers such as purchasing managers, procurement heads, and business owners
- Drive lead generation, qualification, and conversion through effective sales techniques
- Client Interaction & Communication
- Understand prospect requirements and deliver tailored value propositions
- Maintain professional, persuasive,
and brand-aligned communication
- Handle objections and guide prospects toward successful closures
- Sales Process & Documentation
- Accurately record call outcomes, prospect details, and follow-up actions in CRM systems
- Maintain consistency in pipeline tracking and reporting
- Performance & KPI Management
- Meet or exceed key performance indicators, including:
- Sales conversions
- Productivity and call handling efficiency
- Quality assurance (QA) scores
- Customer satisfaction metrics (CSAT/CSI)
- Compliance & Process Adherence
- Follow campaign guidelines, scripts, and communication standards
- Ensure all interactions align with operational and client expectations
Job Requirements:
- Minimum 1 year of outbound sales experience in a call center or BPO environment
- Strong communication skills in English (minimum B2 level required)
- Solid understanding of sales fundamentals: prospect