We are seeking a Collections Call Representative with experience handling and resolving outstanding accounts for residential and commercial clients.

WE WILL REQUEST A VOICE NOTE FOR THE SCREENING PROCESS

Candidates who meet the requirements will receive an email from [email protected]

Remember to check both your inbox and spam folder for our communication.

Technical Knowledge & Skills Required:
- Advanced English Knowledge: Upper intermediate, advanced, or proficient.
- Strong Background in Collections: Verifiable experience in collections or a related field.
- Knowledge of Collection Software Tools: Such as Excel, CRM, Google Sheets, and specialized collections software.
- Ability to Perform: Effective and professional collection calls to clients.
- Prepare Reports: From supplied data and documentation.
- Provide Timely Updates: For collection status and workload.
- Experience and Proficiency: In handling collections and using various communication tools is required.

Soft Skills Required:
- Professionalism: Professional attitude and ethical behavior.
- Communication:



Solid written and verbal communication skills.
- Teamwork Orientation: Ability to communicate and convey information between teams.
- Organization Skills and Attention to Detail: Ability to self-organize given activities and keep a thorough record of tasks, pointers, and process updates.
- Prioritization Skills: Ability to identify, establish, and assign priorities.
- Compliance: Ability to comply when necessary; following orders or specific instructions if needed.
- Manage Day-to-Day Workflow: Prioritizing and assigning collection activities.
- Ensure Compliance: Adherence to all relevant collection policies and regulations.
- Perform Job-Related Duties: As required by the collection process and management.

Main Tools to Manage During Work Relation:
- Google Suite: Google Drive, Corporate Gmail, Docs, Sheets.
- Microsoft Office: Word, Excel.
- Discord: Categories and Channels.
- Hubstaff: W

📌 Collections Representative (Colombia)
🏢 The A Career
📍 Colombia