Visa is seeking a Manager; Client Care Operations to lead strategic priorities and streamline processes across Client Care. The role focuses on planning, forecasting, and quality assurance while coordinating with other business areas to deliver complex programs.
Responsibilities include monitoring performance, guiding new staff, and partnering with AI/automation teams to optimize case routing and client service. This position requires in-office work three days per week.
📌 Client Care Operations Leader (Bogotá)
🏢 Visa
📍 Bogotá
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