Fracttal is seeking a Chief Experience Officer (CXO) to lead our integral Customer Experience strategy and operations. You will oversee Onboarding & Implementation, Technical Success, Customer Success, Customer Support, and Digital Customer Experience, guiding initiatives for retention, expansion, loyalty, and platform adoption.
The role requires leadership of a 50+ person global organization, with a focus on scalable operating models, cross-functional collaboration, and leveraging automation and
📌 Global Chief Experience Officer (Medellín)
🏢 Fracttal
📍 Medellín
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