Twilio is seeking a Technical Support Expert - Accounts & Billing to deliver award‑winning support for Twilio and SendGrid billing platforms. You will work with Global Account Administration and Billing Support teams, handle escalations, and drive continuous improvement using data and reporting.
The adecuado candidate excels at communication, detail‑oriented analysis, and collaborating with cross‑functional teams to resolve complex issues with customers.
📌 Senior Technical Support Engineer (Colombia)
🏢 Twilio
📍 Colombia
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