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Your mission
The Observability & Monitoring Specialist is responsible for enhancing the visibility, performance, and health of SCT’s application landscape. This role focuses on bridging existing monitoring gaps across 100+ applications by leveraging modern observability solutions to ensure proactive issue detection and rapid incident resolution.
Working as a core part of the infrastructure team, this specialist will optimize our monitoring stack—specifically Splunk, LogicMonitor, and AppDynamics—to transform raw data into actionable insights, ensuring that development and operations teams have the telemetry needed to maintain high-availability systems.
Key Responsibilities
- Advanced Observability & Monitoring Strategy: Identify and remediate visibility gaps across a landscape of 100+ applications,
ensuring full‑stack monitoring from infrastructure to the end‑user experience. Design and implement modern monitoring patterns to move from reactive alerting to proactive anomaly detection.
- Platform Management (Splunk, LogicMonitor, AppDynamics): Optimize log aggregation, create complex dashboards and advanced queries (SPL); manage system‑level monitoring; configure APM to track business transactions and identify code‑level bottlenecks.
- Reliability Engineering & Performance Analysis: Correlate data across multiple platforms to provide a holistic view of system health and performance. Partner with application owners to define meaningful SLI and SLO.
- Automation & Modernization: Automate the deployment and configuration of monitoring agents across Windows and Linux environments, advocate for modern observability solutions such as OpenTelemetry.
- Deployment & Incident Response Support: Provide