Patient Navigator & Healthcare Advocate – Regenerative Medicine
Location: On-site
Companies: Stemwell Clinic / DNA GTx
About the Role
Use your clinical background to make a direct impact in the field of Regenerative Medicine and Stem Cell Therapy.
We are hiring a Patient Navigator / Healthcare Advocate to act as the primary bridge between complex medical solutions and patient choices. In this high-impact position, you will work with 100% warm inbound leads (no cold calling) to educate patients, build trust, and convert clinical inquiries into confirmed treatment bookings.
Key Responsibilities
- Educate & Advise: Explain complex regenerative treatments in a simple, empathetic, and relatable way via phone, WhatsApp, and email.
- Guide & Convert: Support prospective patients through their decision-making process and convert inbound inquiries into booked appointments.
- Bridge Clinical & Commercial: Translate medical knowledge into clear patient value to help individuals make confident healthcare decisions.
- Manage Pipeline:
Track interactions and manage your pipeline efficiently in our CRM to hit conversion targets.
Who We’re Looking For
- Education: Bachelor’s degree in Nursing, Biology, Biomedical Sciences, or a related healthcare discipline (Mandatory).
- Experience: 2–3+ years in patient coordination, clinical advisory, healthcare advocacy, or medical tourism.
- Languages: Advanced / Fluent English (C1+).
- Skillset: A unique blend of clinical empathy, clear communication, and commercial confidence.
Note: Candidates with purely retail or non-healthcare sales experience will not be considered.
What We Offer
Competitive Compensation: Base salary + strong performance-based commissions.
High-Impact Growth: Join a fast-growing leader in cutting-edge stem cell therapy.
Warm Leads Only: Focus on engaging interested, qualified patients from day one.
📌 Patient Navigator (Bogotá)
🏢 DNA GTx LAB
📍 Bogotá
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