Ready to elevate your financial and analytical expertise? Join us as an Credit & Collections Analyst I and play a key role in driving financial performance, managing credit risk, and strengthening customer relationships in a dynamic environment
In this role, you’ll dig deep into account reconciliations, analyze credit trends, troubleshoot complex billing/cash application discrepancies, and partner directly with internal and external stakeholders to keep our balance sheet clean and optimize DSO.
Responsibilities
Invoice Consolidation: Manage compelling invoice consolidation strategies - such as bundling multiple billing items (e.g., consolidating 5+ invoices into a single summary invoice) to streamline customer accounts.
Troubleshooting & Reconciliation: Perform detailed account reconciliations, identify root causes behind billing discrepancies, and collaborate with operations and sales to resolve open disputes efficiently.
Cash Application & Portfolio Maintenance (COE): Conduct deep-dive research into unapplied cash, duplicate payments,
and open credits to ensure accurate accounting and maintain ledger integrity.
Credit & Risk Analysis: Evaluate customer credit risk, recommend credit line adjustments, and design strategic workout plans for financially distressed accounts to minimize bad debt and financial exposure.
Metrics & Collections Strategy: Execute proactive collection strategies and prioritize daily outreach to minimize past-due balances, accelerate cash flow, and meet monthly DSO reduction targets.
Stakeholder Collaboration & Advocacy: Partner closely with regional offices, sales teams, and corporate stakeholders while managing direct inquiries from high-value customer accounts with a professional, solution-oriented approach.
Why Join Us? (Benefits & Perks)
Flexibility: Work Monday to Friday with versátil hours (7-5:30 PM CST).
Time Off: We enjoy all Colombian Holidays off - no weekend work
Growth: Access to free English courses to keep leveling up your skil