SGS is the world leader in inspection, verification, testing, training, and certification, recognized for its quality and integrity, with more than 95,000 employees and 2,400 offices and laboratories worldwide.
Within its structure, GBS Americas operates as the regional shared services center, responsible for optimizing and standardizing key processes such as finance, human resources, procurement, and technology, providing strategic support while promoting efficiency and digital transformation across the region.
Job Description
Responsible for ensuring that the company's customers are billed accurately and in accordance with established guidelines. The Senior Billing Analyst will also work closely with other B2C analysts and specialists to manage customer receipts, disputes, and escalations to local operational and finance teams.
Reports To
SSC Manager / Order Management Manager
Specific Responsibilities
Oversee the billing process, including invoice generation, account reconciliation, and review of billing data.
Review and manage large datasets to ensure customer billing accuracy.
Establish and/or maintain contracts, billing rules, and transactions.
Investigate and resolve complex billing issues.
Collaborate with cross-functional peers to ensure accurate and efficient billing practices.
Assist in the training and development of other Billing Analysts.
Monitor accounts receivable and related transactions.
Oversee the company’s revenue intake processes.
Analyze billing procedures and identify opportunities for improvement.
Prepare analytical reports and present findings to supervisors.
Participate in monthly and quarterly audits and data clean-up activities.
Identify and resolve errors within billing operations.
Work closely with the Accounts Receivable (AR) team on any other customer-related matters
Qualifications
Requirements
Education: Bachelor's degree in Engineering, Business Administration, Economics, Accounting, Finance, or a related field.
Experien
📌 BILLING SR ANALYST GBS FSSC (Bogotá)
🏢 SGS
📍 Bogotá