We are seeking a talented individual to join our Insurance Operations /
Fiduciary Operations team at Marsh. This role will be based in Bogotá, Colombia.
This is a hybrid role that has a requirement of working at least three days a
week in the office. Formal Standard shift hours are 9:00 AM to 6:00 PM or 10:00
AM to 7:00 PM. Please note that overtime may be required during peak periods in
January, July, and December.
We are looking for a dedicated and skilled Canada Invoicing Specialist to join
our growing team. This role offers an exciting opportunity to be part of a
leading integral insurance brokerage and risk management firm during a time of
expansion and transformation. The specialist will play a key role in managing
invoicing requests, collaborating with client-facing teams, and ensuring timely
and accurate processing of invoices within the US insurance broking lifecycle.
We will count on you to:
* Create and generate invoice requests, working closely with client support
teams.
* Manage your book of work and ensure timely delivery on all cases as per SLAs
(i.e. Meet SLAs on Accuracy, Productivity and TAT as per agreed standards).
* Utilize proprietary billing systems to ensure timely and accurate invoice
requests.
* Meet individual productivity, accuracy, and timeliness metrics.
* Adhere to policies, procedures, and data security guidelines.
* Remain current by understanding and following all Marsh compliance,
professional and transparency standards.
* Highlight and escalate operational risks to appropriate authorities for
corrective action.
What you need to have:
* Bachelor’s degree in Finance, Accounting, or a closely related field.
* 2+ years of experience in team and administrative process management,
preferably within the insurance industry and US insurance.
* Proficiency in both spoken and written English and French.
* Good analytical skills to understand reports and performance trends.
* Excellent organizational and time