We are seeking a talented individual to join Marsh. This role will be based in
Bogotá, Colombia. This is a hybrid role that has a requirement of working at
least three days a week in the office.
The Project Risk Project Administrator Supervisor is a dual role which includes
providing day-to-day coaching for managers and non-managers to ensure a
productive and engaged team including managing resource planning and monitoring
workflows; additionally, the role includes project administration. He or she
builds relationships with internal and external business partners, working
alongside business leaders to provide centralized servicing with transparency
and accountability across the client delivery lifecycle.
We are Marsh McLennan, an innovative company providing 150 years of knowledge
and experience in the areas of risk, people and strategy. We help our clients
navigate the complexity, unfolding new possibilities in the most pressing issues
of our time.
We will count on you to:
* Supervise a team of Project Administrators to ensure expectations are met.
* Effectively coach and develop team members to help achieve goals including
oversite of established process, accuracy and timely delivery of client
support work.
* Build effective relationships with external partners outside of the Bogota
site to provide service delivery excellence when supporting our clients,
including leading and/or participating in stakeholder engagement sessions.
* Contribute and oversee process improvement efforts to increase efficiency
* Manage staffing capacity to maintain adequate staffing and build talent.
* Actively engage in the overall on-boarding process, including interviews of
new hires up through the time colleagues are fully integrated into
production.
* Ensure a high level of client satisfaction by leading team to deliver high
quality client service activities.
* Follow all Marsh compliance, professional and transparency standards.
* Serve as the prim