On behalf of WorkforceTech Client #1 , SD Solutions is looking for a talented Call Scheduler to engage with existing paying customers proactively.

In this role, you will make outbound follow-up calls to active customers, build relationships, offer free training sessions, and help them maximize the value of the Connecteam platform. You will act as a helpful guide, ensuring customers feel supported and discover new ways to use the system effectively for their daily operations.

SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.

Responsibilities:

- Make outbound follow-up calls (15-minute sessions) to offer free training sessions.
- Maintain accurate daily reporting: calls made, meetings booked, qualified vs unqualified opportunities
- Work closely with the Customer Success team for smooth handoffs and escalations
- Working hours: 9 AM – 6 PM Central Time (CST) — required

Requirements:





- Spotless/fluent English — non-negotiable (excellent spoken English is mandatory)
- Strong willingness to work hard with a high volume of outbound calls daily
- Confident, positive, and customer-oriented communication style
- Ability to explain things clearly to non-technical users
- Highly disciplined and organized
- All other skills (product knowledge, sales techniques, etc.) can be taught
- Working hours: 9 AM – 6 PM Central Time (CST) — required

About the company: A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use.

📌 Call Scheduler (Colombia)
🏢 SD Solutions
📍 Colombia