Transform Employee Experiences Through Industry-Leading Benefits Solutions

Great companies protect their people with clarity, care, and compliance. The Benefits Specialist supports a leading HR solutions provider by keeping benefit programs accurate, accessible, and employee-centered. Your expertise strengthens payroll, compliance, and workforce trust, creating lasting business impact while building a long-term general career with Emapta's top 1% talent experience and international growth opportunities.

Snapshot

- Employment Type: Indefinite Term Type Contract
- Work Setup: Work From Home/Remote
- Shift: Day Shift, Consecutive Off

Benefits

- 5 days work week
- Work from home arrangement
- 20 vacation days in total
- Prepaid medicine
- Fully-customized Emapta laptop and peripherals
- Direct exposure to our clients
- Career growth opportunities
- Diverse and supportive work environment
- Prime Office Locations - Bogotá and Medellin
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/ )

Qualifications

Education

- High school diploma or equivalent

Skills & Experience
- 3 to 5 years of experience in benefits administration and/or related training
- Strong verbal and written communication skills with the ability to interact effectively at all organizational levels
- Proficiency in Microsoft Outlook, Word, and Excel
- Experience using HRIS systems

Certifications/Licenses
- Relevant certifications or licenses, as required or preferred

Core Competencies
- Communicate clearly and concisely, actively listen, understand different perspectives, and recommend effective solutions




- Build trust through consistent honesty, professionalism, and respect in all interactions
- Anticipate, analyze, and resolve problems efficiently while seeking assistance when appropriate
- Demonstrate accountability by taking ownership of responsibilities, decisions, actions, and commitments
- Build effective relationships with internal and external clients to understand and meet or exceed their needs

Responsibilities

Essential Duties

- Enroll new employees in benefit plans through the HRIS and provide benefits orientation
- Provide employee benefit deduction information to the payroll team
- Process employee status changes and review benefit claims
- Process open enrollment benefit plan transfers
- Maintain vendor relationships to investigate discrepancies and resolve non-routine issues
- Provide benefit carriers with required documentation for life, pension, and disability claims
- Assist in preparing materials and presenting benefit plan changes to employees
- Respond to employee inquiries regarding benefit coverage and coordinate resolutions with carriers
- Respond to employee benefit issues in compliance with HIPAA, Section 125, and applicable state laws
- Respond to notifications from state agencies regarding court-ordered medical coverage




- Issue annual individual benefit summaries to employees
- Maintain employee benefit files and related records

Other Duties
- Perform other duties as assigned
- Travel occasionally as required, with most travel being local

About the Client Our client is a highly respected U.S.-based provider of comprehensive human resources solutions with nearly three decades of industry leadership. Recognized for exceptional client satisfaction, sustained business growth, and award-winning workplace practices, the organization empowers thousands of businesses through innovative HR, payroll, benefits, compliance, and workforce solutions.

Built on a people-first culture and operational excellence, the company continues to set the standard for service quality while helping organizations scale, strengthen their workforce, and achieve long-term success.

Join the Top 1% Talent. A Better Career. A Better Life.

Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth.

With over 1,200 clients worldwide and a team of more than 12,000 talented professionals , Emapta continues to set new standards in the industry.

Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported.

EmaptaEra

📌 Benefits Specialist (Bogotá)
🏢 Emapta Global
📍 Bogotá