EPAM is a leading general provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Responsibilities
- Engage in Knowledge Transfer sessions to build a solid understanding of the product
- Develop skills in configuration work, including rating, UI, error messages, and document prototypes
- Prepare Epics, Features, and User Stories in MS Azure DevOps to enable delivery of complex functionality
- Create and maintain a knowledge repository documenting Knowledge Transfer sessions and related efforts using MS Office and SharePoint




- Assist with configuration activities connected to product deployment
- Manage the triage process for production issues on behalf of the CORE team
- Draft and update documentation that explains identified issues
- Write user requirements documents describing suggested solutions
- Contribute to requirement elicitation and estimation work
- Work with business users, vendor Business Analysts, and the development team to address issues and determine follow-up actions

Requirements
- A minimum of 2 years of relevant work experience
- Prior experience as a BA/CA within the Commercial Insurance field
- Involvement in migration project work
- Proficient at analyzing documentation
- Good understanding of the insurance sector
- Competent in SQL
- Experience gathering requirements during Knowledge Transfer sessions
- Solid English abilities (B2 level or higher), with a track record of direct customer communication

We offer
- International projects with

📌 Business Analyst (Colombia)
🏢 EPAM Systems
📍 Colombia