Bilingual Dental Biller + Front Desk Support (English/Spanish)
Salary: $5.00–$6.00 USD per hour (depending on experience)
Employment Type: Full-Time (40+ hours/week)
Schedule: Monday to Friday | 9:30 AM – 6:30 PM Pacific Time (PST) with a 1-hour unpaid break
About the Role
Our client is seeking an experienced Bilingual Dental Biller + Front Desk Support to join our growing team. This position is idóneo for a highly organized and detail-oriented dental professional with strong experience in orthodontic and oral surgery billing, insurance claims, and front desk support. The successful candidate will play a key role in ensuring accurate claim submission, timely insurance follow-up, and exceptional patient service while supporting two busy dental offices.
This is primarily an administrative and billing-focused role with occasional front desk and phone support responsibilities.
Key Responsibilities
Dental & Orthodontic Billing (Primary Responsibility)
Process and submit dental, orthodontic, and oral surgery insurance claims accurately and on time.
Ensure claims are complete, compliant,
and submitted correctly to maximize reimbursement.
Review unpaid, denied, or rejected claims and take appropriate corrective action.
Prepare and submit appeals for denied claims.
Monitor claim status and follow up with insurance companies until resolution.
Maintain accurate billing documentation and patient financial records.
Work with Denti-Cal (California Medicaid) and commercial dental insurance plans.
Insurance Verification & Claims Management
Verify dental insurance eligibility and benefits prior to treatment.
Confirm patient coverage, deductibles, copays, and treatment limitations.
Obtain benefit information and communicate coverage details when necessary.
Follow up with insurance carriers regarding pending claims and authorizations.
Maintain detailed documentation of insurance communications and claim updates.
Front Desk & Patient Support
Answer overflow inbound calls professionally.
📌 Bilingual Orthodontics/Dental Biller + Front Desk Support (Colombia)
🏢 Winning Assistants
📍 Colombia
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