Customer Services Intern (Bogotá)

Customer Services Intern (Bogotá)

14 ago
|
Tetra Pak
|
Bogotá

14 ago

Tetra Pak

Bogotá

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.
And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.
The Tetra Pak Internship Program aims to qualify potential student talents through the experience of real situations in the corporate world, offering opportunities for them to develop on a personal and professional level. Our approach prepares new talents to face their upcoming professional challenges. Upon joining our team, the intern will have the support of a network of colleagues and will be instructed and evaluated by a mentor, who will guide and accompany you in your day-to-day activities. In addition, we have an onboarding program designed to better prepare new trainees to put their full potential into action.
The position will be based in Bogotá, Colombia.




Tetra Pak is not sponsoring work visas or relocation for this position.
What you will do
- Support the Customer Service operation by generating reports, assisting with backlog management, collecting and consolidating labor hours, and monitoring operational performance indicators;
- Assist with customer service planning and coordination activities, including communication follow-up, maintenance events, service agreements, action orders, and customer onboarding processes;
- Support sales and service teams by processing low-complexity quotations, responding to customer inquiries, providing account planning inputs, and ensuring timely information flow across stakeholders;
- Perform data quality reviews, validation, and correction activities, helping to establish monitoring routines and preventive controls to maintain system data accuracy and integrity;
- Analyze operational and customer experience data, prepare reports and

📌 Customer Services Intern (Bogotá)
🏢 Tetra Pak
📍 Bogotá

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