Electronic Arts is hiring a Mobile Care Lead to work onsite in Bogotá, Colombia. You will report to the Senior Team Manager, Mobile Care, and serve as the main liaison between Mobile studios and Fan Care while developing relationships, monitoring escalations, and delivering data-driven insights.
The role requires at least 3 years in customer support at a Tier 2 level, plus experience partnering with stakeholders, mentoring others, and working with analytics.
📌 Mobile Care Lead: Studio Liaison (Bogotá)
🏢 Electronic Arts EA
📍 Bogotá
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