IT Business Analysis Services Specialist(Job Number: IT 000162)
Description
ABOUT THE COMPANY
AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.
JOB PURPOSE
The IT Business Analysis Services Specialist at Azadea's Business Services is responsible for creating preliminary designs for new IT systems that will be developed and built by others. He/she will be engaged in overseeing the implementation of smaller projects.
RESPONSIBILITIES
- Investigate and resolve errors and glitches that occur in IT business solutions to minimize disruptions and ensure seamless operations.
- Coordinate with developers and end users to guarantee technical alignment and meet user satisfaction.
- Develop scenarios for new systems and assess their implementation through testing.
- Outline the data, files,
and logical operations that will be performed by the system, along with outlining the ultimate data layout.
- Engage in research to stay updated on technical and industry developments.
- Coordinate project meetings and document project requirements.
- Create logical and innovative solutions to address problems to avoid recurrence.
- Assist users by fulfilling their requests through running inquiries and providing necessary information when reports are unavailable. Offer timely and accurate responses to user inquiries, ensuring that critical information is readily accessible and meets user needs.
- Conduct training sessions for users on newly implemented systems.
Qualifications
LANGUAGE & TECHNICAL SKILLS
Language Proficiency
- Fluency in English.
- Fluency in French is a plus.
Technical Skills
- Proficiency in MS Office.
Professional Expertise
- Strong knowledge in the business field (ERP Systems)
📌 IT Business Analysis Services Specialist (Jordan)
🏢 Azadea
📍 Jordan
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