Make Every Contribution Count Toward a Stronger Financial Future

Behind every retirement plan is someone planning for what comes next. Join as a 401K Retirement Specialist and bring accuracy to 401(k) contributions, employee elections, loan deductions, plan compliance, reconciliations, and client support for U.S. businesses. Make retirement benefits easier to navigate while building a globally relevant career with Emapta from Colombia.

Your Career at a Glance

- Employment type: Indefinite-term contract
- Shift: Day Shift, Weekends Off
- Work setup: Work From Home / Remotea

Benefits Built Around Your Growth

- 5-day work week
- Weekends off
- Work-from-home arrangement
- 20 vacation days in total
- Prepaid medicine
- Direct exposure to global clients
- Career growth opportunities
- Diverse, inclusive, and supportive work environment where every individual is respected, valued, and empowered to succeed
- Prime office locations in Bogotá and Medellín
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/)

The Qualifications We Seek

Education

- Bachelor's degree in Business Administration

Skills & Experience

- 1 to 3 years of experience in the retirement industry
- Experience in retirement plan administration and compliance
- Experience with Microsoft Excel for data analysis
- Experience with project management tools
- Proficiency in Microsoft Word, Excel, and PowerPoint

Certifications

- Retirement Plan Fundamentals (RPF) Certificate through ASPPA, required within the first year of employment
- Additional ASPPA, ERPA, or similar retirement plan certifications, preferred but not required

Core Competencies

Communication

- Clear and professional verbal and written communication skills
- Strong active listening skills, with the ability to understand stakeholder needs and recommend practical solutions

Trust & Professionalism

- Strong integrity, professionalism, and ethical decision-making skills
- Ability to build and maintain trusted professional relationships





Problem Solving

- Ability to anticipate issues, identify root causes, and resolve challenges efficiently
- Sound judgment to seek support when appropriate

Accountability

- Strong ownership of responsibilities, decisions, and outcomes
- Consistent ability to honor commitments and deliver quality results

Client Focus

- Ability to build strong internal and external client relationships
- Commitment to understanding client needs and delivering service that meets or exceeds expectations

Your Daily Tasks

Retirement Plan Administration

- Assist with the administration of Multiple Employer Plans (MEPs), Pooled Employer Plans (PEPs), and external client retirement plans.
- Submit retirement plan contribution files accurately and on schedule.
- Review and validate employee enrollment forms and distribution requests.
- Review documentation for completeness and obtain missing information when necessary.
- Set up employee retirement plans, elections, and loan deductions within the payroll system.

Client & Employee Support

- Deliver exceptional customer service and explain eligibility requirements, enrollment processes, and retirement plan features.
- Research and respond to client and employee inquiries while ensuring compliance with DOL, IRS, and ERISA regulations.
- Coordinate with previous plan providers to obtain required historical retirement plan information.

Compliance & Documentation

- Maintain retirement plan files in accordance with company policies.
- Monitor changes to DOL and IRS regulations that affect retirement plan administration.
- Support retirement plan reconciliations and audit activities.




- Collaborate with the Compliance Team on ADP/ACP testing and other regulatory requirements.

Vendor & Stakeholder Coordination

- Maintain communication with retirement plan vendors to investigate and resolve discrepancies.
- Perform additional duties and special projects assigned by the management team.
- Maintain high responsiveness and service quality in a fast-paced environment.

About the Client

Our client is a leading U.S. professional employer organization (PEO) helping businesses simplify workforce management. They provide integrated HR outsourcing, payroll, employee benefits, retirement plans, compliance, risk management, and HR technology solutions. Through expert support and scalable services, our client helps small and mid-sized businesses reduce administrative complexity, navigate employment requirements, strengthen employee programs, and focus on sustainable growth.

Join the Top 1% Talent. A Better Career. A Better Life.

The world doesn't move forward because everyone is the same. It moves forward because people bring different perspectives, strengths, and ways of thinking. If you've been waiting for a workplace that sees your potential before anything else, this is your moment.

At Emapta Colombia, we believe great careers begin when people are recognized for what they can do-not defined by what others expect. That's why we're creating more opportunities for exceptional talent to thrive in an inclusive workplace where your skills are valued, your ambitions are supported, and your contributions make a lasting impact.

Since 2010, Emapta has helped transform integral outsourcing through personalized solutions and seamless collaboration. Today, we're proud to support more than 1,200 clients worldwide with a community of over 12,000 talented professionals-all united by one belief: exceptional talent can come from anywhere.

Apply today and let your talent take the lead. The future of work needs people like you.

#EmaptaEra

📌 401K Retirement Specialist (Bogotá)
🏢 Emapta Global
📍 Bogotá