Pariveda is a North American-based, employee-owned professional services firm. We provide strategy and technology services across industries. As a mission-driven organization and Certified B Corp, we enable our clients to imagine and do more, whether it's making next quarter's goals or navigating the future. From ideas to impact, we help clients get better at what they do to improve people and profits. Learn more about our mission and culture as well as our recruitment process and interview prep.Pariveda's Internal IT department builds and supports the data, applications, and systems that run the firm. We are hiring a Custom Application Support Developer to join the team, with a primary focus on a propriety internal platform that is core to our people operations and career development.This role is part application development, part system support, and part knowledge management. You will grow to own the day-to-day operational health of this platform: triaging user issues, resolving bugs, improving data quality, and building the documentation and tooling that makes the system more self-service over time. You will also contribute to feature development across this and other internal applications.This is not a pure feature-development role. If you find satisfaction in making systems reliable, users self-sufficient, and operational work disappear through automation and good documentation, this is a strong fit. In this role, you'll be challenged to learn, grow, and make an impact.To learn more about our culture, review our Findamentals - the behaviors that show who we are.You Can Expect To:Triage incoming bug reports and feature requests; resolve known issue types autonomously and elevate novel or high-risk issues with clear contextTroubleshoot and resolve data issues in relational SQL databases and non-relational database containers, including cross-container data migrations in Cosmos DBAfter ramp-up, serve as the primary point of contact for our custom internal platform user support via Slack and our intake board, communicating directly with application users to understand and resolve their issues and triage their improvement ideasMonitor application health and build alerting for edge-case failuresIncrementally automate recurring operational tasks such as manual data corrections, reducing the team's operational overhead over timeImplement features, enhancements, and bug fixes in internal applications using Node.Js, TypeScript, React, and Azure servicesParticipate in code reviews, sprint planning,



and backlog grooming with the development teamSupport release management and deployment through existing CI/CD pipelinesAssist with integrations between internal enterprise applications, systems, and data storesBuild and maintain user-facing help documentation, FAQs, and release notes so that users can self-serve common questionsCreate and maintain developer-facing runbooks, troubleshooting decision trees, and system documentationKeep documentation current as features are released and the UI evolvesWrite and expand automated test coverage - unit, integration, and regression - to catch issues before users encounter themDevelop deeper expertise in Azure services, .NET, and other technologies in our stack as the role evolvesApply agile practices including iterative delivery and fail-fast experimentationSeek and respond to feedback from peers, managers, and stakeholdersParticipate in Pariveda's learning opportunities, community events, and culture of continuous developmentLearn Pariveda's presentation style and communication techniques for technical and non-technical audiencesWe Look For:Required:1-3 years of professional full-stack software development and/or IT experienceProficiency (not just exposure) in JavaScript, TypeScript, and Node.JsExperience with React or a comparable front-end frameworkFamiliarity with RESTful APIs and Git-based version control workflowsComfort with command-line tooling and debuggingExposure to, and comfort using, GAI development tools on at least one platform (Claude, Codex, etc)Strong written communication skills - this role lives in Slack, documentation, and user-facing help contentAbility to set and hold reasonable response-time boundaries with stakeholders without being adversarialSelf-directed, proactive approach to work - you identify what needs to be done next rather than waiting to be assignedWillingness to own support and operational work as a core part of the role, not a distraction from itBachelor's degree in MIS, Computer Science, Math, Engineering,



or comparable experienceFluency in English is required for communication with US-based colleaguesLegally authorized to work in ColombiaPreferred:Experience with Azure services (App Service, Functions, Cosmos DB, or similar)CI/CD pipeline experience (Azure DevOps, GitHub Actions, or similar)Experience writing automated tests (unit and integration)Familiarity with NoSQL or document databasesExperience with monitoring, alerting, or observability toolsBonusC# / .NET experienceTechnical writing or documentation maintenance experienceExperience supporting production applications in a user-facing capacityPariveda BenefitsMedical, dental and limited vision - ColmedicaLife Insurance - mgenEAP - Telus HealthOnline Caring Community - CareFlashFinancial Education Program - Trust MomentumE-learning catalog in Atlas and UdemyCell Phone DeviceCell Phone StipendOne-time $300,000 COP stipend to purchase a mouse, keyboard, monitor, laptopOn Call AllowanceEntitled to 15 working days each calendar yearEntitled to up to 180 days (6 months) of absence for non-work-related sicknessMaternity LeavePaternity LeaveMourning LeaveColombian Public HolidaysWho is Pariveda?We are not your average technology consulting firm. Change is the new normal; we face an increasinglyfast-paced, ambiguous, and complex world. Our vision is to be a different kind of consultancy that can be the model for all organizations which seek to position themselves to react more quickly and ready to change. To realize this imperative for ourselves and our clients requires people with a unique blend of skills, competencies, character, and motivations.Pariveda Solutions aspires that our employee diversity is representative of the markets in which we serve. Employment decisions are based solely on merit and business needs and not on race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, marital status, national origin, citizenship status (if authorized to work in the country where the job is located), uniform service member, military or veteran status, ancestry, age (over 40), physical or mental disability including HIV or AIDS, medical condition, genetic information, political affiliation, or any other category protected by applicable federal, provincial, or local law.Our commitment to a welcoming, inclusive environment means we embrace applicants from all backgrounds. If you feel you may need an accommodation at any stage of our interview process due to a disability, please contact the Human Resources team at or +1 (phone hidden), select option 3 and then option 1 Human Resources.#J-18808-Ljbffr

📌 Custom Application Support Developer - Bogota (Guaduas)
🏢 Pariveda
📍 Guaduas