About Cloud9
Cloud9 is an AI-native luxury short-term rental operator. We turn long-term luxury rentals into exceptional short-term stays, delivering hotel-grade quality to guests while helping property managers unlock the top-line potential of their buildings. We run 60+ units across 13 Class-A residential buildings in Chicago, and we're expanding city by city across the U.S. We exist to reinvent hospitality with AI-driven execution.
How we work: a small, AI-native team that builds 4:1 leverage. You work alongside Claude every day; AI is a co-pilot, not a buzzword. The team is distributed, some in Chicago, some in Latam. We move fast, decide fast, and cut politics. We don't hire to fill seats. We hire to pull levers that move numbers. Outcomes beat effort beats intentions.
We run on C.L.O.U.D.9, our culture operating system:
- C · Customer Obsession. If they're not raving, we missed it.
- L · Leadership Through Ownership. No passengers, only drivers.
- O · Operational Excellence. How we do one thing is how we do everything.
- U · Urgency With Intelligence. Act now, iterate later.




- D · Do the Right Thing. Character over convenience.
- 9 · The 9x Mindset. 10% better is safe; 9x better is unforgettable.

What this is
Cloud9 runs luxury short-term rentals across Chicago, and we're turning the operation into a platform (Pentice). The software exists and real guests use it every day: Lighthouse screens and checks guests in, Glass Bridge runs the front desk. It works. It is also fragile, split across separate services, and hard to see into when something breaks.
We need someone to own that. Make it reliable. Make it observable. Then pull the separate services together into one backend that can run every building and every city we expand to.
This is the senior technical seat. You own the architecture and the reliability number. You work alongside our founding engineer and a junior, and you report to me. You write code every day with AI as your multiplier, and you review e

📌 Technical Lead – Fullstack (Bogotá)
🏢 Pentice
📍 Bogotá