Job Summary:
Responsibilities:
- Provide technical support for hardware, software, and peripheral issues.
- Diagnose and resolve desktop issues, including OS and software installation, configuration, and troubleshooting.
- Set up, configure, and maintain desktop workstations and related equipment.
- Assist with system updates, patch management, and software installations.
- Maintain an organized record of support tickets and escalate issues as necessary.
- Additional responsibilities include:
- Comply and adhere to Auxis operational processes and security policies
- Use of Auxis Service management tools for Incident, Problem, Change and Configuration management
- Attend all operational and project (ad-hoc) related scheduled meetings as required

Skills and Experience:
- Basic knowledge of desktop operating systems (Windows, macOS).
- Basic Knowledge in Microsoft Intune or other MDM solutions.




- Basic Knowledge of scripting languages - PowerShell preferred.
- Basic Knowledge of Networking.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team
- Prior experience in IT support or a relevant internship is a plus
- Strong problem-solving skills and attention to detail.

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About Auxis:
Auxis prioritizes employee growth and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest of a common team goal. We are constantly striving to improve our culture and environment and have invested in tools to continue to have better visualization of the pulse of our organization.

📌 Sena Intern (Bogotá)
🏢 Auxis
📍 Bogotá