Job Description

Medical Affairs Operations

The Medical Affairs Operations Specialist serves as a key member of the local Medical Operations Affairs Team and collaborates at different levels of the Integral Medical and Scientific Affairs (GMSA) organization supporting on the development, implementation, execution and monitoring of policies, standard operating procedures, process workflows, and medical events.

Key Functions:
- Event management: planning coordination, submission in Veeva Events, approval follow up, contract management, coordination with local agency, event monitoring, provide updates to event owners (Medical Managers), payment management.
- Permanent coordination with Operations Specialist (supervisor).

Responsibilities and Primary Activities
- Standardization and harmonization of applicable processes at local level (Cluster and/ or countries) not limited to Group Input Meeting, Non promotional Medical Education programs, Country to Country process.




- Identify target areas of improvement and promote the policies and procedures that ensure LATAM GMSA activities are executed in accordance with compliance and local country requirements.
- Teamwork with GMSA staff at local level (Medical Managers, MSLs and administrative personnel).
- Collect and analyze the key performance indicators for the cluster team in sync with the GMSA Strategy.
- Follow up and tracking of Corporate trainings.
- Optimize processes using approved platforms and systems of records (SOR): Veeva CRM, Veeva Events/cVents, Veeva Quality Docs, MyLearning.

Cross Functional Collaboration
- Foster cross functional collaboration with internal stakeholders by generating spaces for a multidisciplinary view of critical activities aimed to achieve the GMSA objectives, maintaining clear communication channels and collaborating in the preparation of meeting logistics.
- Coordination with Human Health partners (Events, Business Support, Procurement, Finances) to guarantee the process optimization.

📌 Especialista de Gestion de Eventos Medicos (Bogotá)
🏢 Msd
📍 Bogotá