We're the all-in-one agentic marketing platform. AI-native from day one. We're not joining a category, we're defining it.
This role will be reporting to the CRO. We're looking for someone to lead our Implementer team. Six people doing hands-on technical SEO for clients who pay real money and hold real opinions about it. You'll manage the team, take the calls nobody else wants to take, and keep the work moving. If your team escalates an issue they need your help solving a problem or hopping on a customer call is a tough scenario for you, this is not the role.
What you'll own
The team
- Automating and optimizing process through the platform and agentic solutions
- Six Implementers reporting to you
- Weekly 1:1s, coaching, and performance conversations
- Daily team sync and daily lead huddle with the other Team Leads
- Capacity and project planning
- Quarterly team objectives and time tracking approvals
Escalations and conflict
- You take the client call when the team can't resolve it or the topic is too complex, like contracts
- Bring the temperature down first, then drive the fix with Product, Engineering, and Billing
- Own accounts at risk of churning, including the post mortem and the offboarding conversation
- Track open escalations across the team until they actually close
Client relationships and Quality
- You make sure that every account is handled well by the team
- You own the quality bar for onboarding and implementation run by the team and make sure nothing gets missed
- Meet with new prospects who approach the team wanting to join the program to assess fit
- Lead strategy reviews when an account is under pressure or underperforming
SEO and technical problem solving
- Diagnose schema errors, indexation issues, traffic drops, and migration fallout
- Find root cause instead of passing it along
- Confirm the fix actually worked before you close it out
- Reason through platform and integration failures with Pr
📌 SEO Team Lead (Bogotá)
🏢 Search Atlas
📍 Bogotá
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